(+1) 438 402 3891

info@saffronpapers.ca

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Frequently Asked Questions

How long will it take to receive my order?

Allow one to six business days for your order to arrive. Shipping times, even for popular items such as credit card imprinters or fanfold computer paper, vary depending on your location. Orders are shipped Canada Post, unless instructed otherwise. For faster service, you can request 2nd Day Air Service or Next Day Air Service when you place your order.

How quickly can you ship my order?

Orders of items such as credit card sales slips and thermal paper rolls are processed daily and most orders are shipped the same day. Orders received after 3:00 pm (Eastern Standard Time) will be processed the following business day.

Do you offer volume discount?

We have pre-applied volume discount on any size order.  We offer our customers the option to purchase a single item, at the equivalent discounted rate of having to purchase a large volume at the same time.

What are your payment methods?

We Accept: American Express and Visa.

What is the minimum order?

There is no minimum order.

Do you have BPA-free product?

Yes. We have BPA Free rolls.

What is your Product Guarantee?

We guarantee its products to be free from defects in workmanship or materials. Our sole obligation will be to replace any product with defects within 30 days of invoice date.

How do I track my order?

We will notify order updates by email. If you wish to track your order, please write us an email to info@saffronpapers.ca with your order number, we will send you the updated tracking information on your order.

What is your return policy?

Please Return policy here link.

Can't find the answers to your question?

Just call, e-mail us with your question, our service representative will be happy to help you. You can also contact us from here.